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FAQs / Help

What happens when I buy a ticket online?

On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number.  Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number.

Avoca Dunboyne Cookery Demo - Can I cancel or change my booking to the cookery demo?

No, all tickets sales are final and non-refundable.

Avoca Dunboyne Cookery Demo - Are the cookery demonstrations on in other locations?

This year we are hosting a smaller style cookery demo in Avoca Dunboyne with limited availability due to location size.

Avoca Dunboyne Cookery Demo - How many tickets are there available per demonstration?

Due to venue size, there are 50 tickets per demonstration

Avoca Powerscourt Santa - Is there a cost for adults

Currently we do not charge for adults however there is a maximum of 4 adults per booking

Avoca Powerscourt Santa - Do babies go free?

No, all children irrespective of age pay which includes babies.

Avoca Powerscourt Santa - Can I change my ticket time?

No Amendments or refunds can be made on bookings. In extreme circumstances we will do our best to change the booking if we have availability. Please contact info-avoca@avoca.com

Avoca Powerscourt Santa - Do I need to print out a ticket?

Please print your ticket and payment confirmation and bring with you on arrival.

Avoca Powerscourt Santa - If I want to book groups, what can I do?

We have a maximum number of 4 bookings per time slot. Should you wish to enquire about group bookings please contact info-avoca@avoca.com. Please note that Santa is in very high demand and we cannot always accommodate large groups.

Avoca Powerscourt Santa - I have booked the wrong day, what can I do?

We do not change or amend tickets however under extreme circumstance please contact info-avoca@avoca.com.

Avoca Powerscourt Santa - Do all kids get a present?

Yes all kids get a Santa present as part of their ticket cost.

Avoca Powerscourt Santa - I need to cancel what do I do?

We do not offer refunds.

Avoca Powerscourt Santa - Can I add an extra child on the day to my booking

Unfortunately we cannot accommodate walk in’s on the day as all time slots are allocated on the basis of one child per ticket sold.